Multi-Stop Basket
Add items from nearby stores and restaurants. We coordinate the route and show one clear total.
THE ONE-TRIP DELIVERY APP
One driver.
One driver.
Every stop.
Combine dinner, groceries, and the things you forgot into one coordinated delivery.
● Live approvals● One combined fee● Cold + hot separated
25–45 minTypical delivery
3 stops, 1 feeBundle & save
Family ModeSafer handoff options
Freshness checkPhoto before checkout
ALREADY PLACED A PICKUP ORDER?
We’ll bring it the rest of the way.
Ordered Walmart Pickup, Target Drive Up, grocery curbside, or a restaurant pickup? Send us the order details and a verified courier will collect it for you.
✓ No need to reorder✓ Works with most retailers✓ Add it to another ViaCalle run
DELIVERY FROM$6.99Based on distance and order size
COMMUNITY DELIVERY
Already there?
Already there?
Earn on the way.
Anyone verified by ViaCalle can help with a nearby order. If you are already at the restaurant—or headed the same direction—you can accept the run and earn.
Available for nearby runsOnly alert me when the trip fits my route
✓ Identity verified✓ Background checked✓ Delivery protection
9:41Nearby request•••
You’re already at this pickup
B⌂
PICK UP NOW
$12.80Bella’s Kitchen
7 min2.1 milesOn your route
1 sealed order · Drop off near Windsong Ranch
Offer held for 0:24✓
Run accepted
Show the pickup code at the counter.
Pickup code: VC-482LIVE SHOP ASSISTSee the shelf.
See the shelf.
Choose with confidence.
When something is unavailable, your shopper can share photos or start a secure video call. You decide what happens next—and see every added charge first.
MJ
Maya is shopping Live at Fresh Market
The oat milk you selected is sold out. These are the closest options on the shelf.
Photo from Maya · just now1 item needs your choiceOriginal: Organic Everyday Oat Milk · $4.79
Organic substitutes onlyNever switch to conventional without asking
Updated item total$4.99
DELIVER TO
CHOOSE ONE STORE
Where do you want to shop?
Each business appears once. Open a store to see its menu or product catalog.
REAL PROSPER-AREA LOCATIONSEvery local stop.
Every local stop.
One delivery.
⌕
9verified and local pilot listings
CHOOSE WHAT YOU NEED
Shop by category
Select a category first, then choose a real nearby store or restaurant.
NEARBY OPTIONS
Choose a store
Actual menus and productsChoose a store to see item photos, published prices, and order buttons.
WHY IT'S DIFFERENT
Delivery that thinks like a real person.
ViaCalle organizes the entire run—not just one order from one store.
See-It-Before-You-Buy-It
Your shopper sends a photo of produce, meat, or substitutions. Tap approve or replace in seconds.
Anyone Can Earn
Verified community members can deliver an order when they are already nearby or traveling the same direction.
Smart Arrival
Choose Quiet Drop, Family Handoff, or Wait-at-Door. Hot food and cold groceries stay separated.
VIACALLE NETWORKOne app for
One app for
everyday help.
Shop, earn, share a route, help a neighbor, rescue food, and handle the errands that normally take multiple apps.
12connected services
1trusted network
24/7community availability
RouteMatch Earnings
Enter where you’re headed and see deliveries that fit your existing route.
Trusted Circles
Prioritize verified neighbors, relatives, coworkers, or favorite couriers.
Neighborhood Batch
Combine nearby household orders to lower fees and increase courier earnings.
Pantry Rescue
Photograph your refrigerator or pantry and receive a suggested grocery basket.
Recipe-to-Door
Choose a recipe and family size, then add every ingredient in one tap.
Clean Food Mode
Filter for organic, halal, kosher, gluten-free, non-GMO, local, or allergens.
Price Protection
Set the most you will pay for a substitute before your shopper begins.
Split-Shopper Orders
Different shoppers collect each part, then one courier makes the final delivery.
Return Trip
Send store returns, packages, library books, or rentals with a verified courier.
Emergency Family Mode
Rush forgotten medicine, school supplies, diapers, uniforms, or sports gear.
Community Reputation
Choose couriers recognized for produce, careful handling, speed, or family service.
Rescue Marketplace
Buy discounted restaurant and grocery food before it goes to waste.
VIACALLE COMMUNITYYour neighborhood,
Your neighborhood,
helping each other.
Share local finds, organize group orders, recommend trusted couriers, and turn nearby trips into savings.
AF
Heading from Market Street toward Windsong at 6:15. I can carry two more grocery orders with almost no detour.
↗
RouteMatch opening2 spaces · estimated delivery fee $3.25
Organic Harvest has family produce boxes for $24 today. Starting a neighborhood batch for delivery between 5–7 PM.
🌿 Organic Harvest · Community deal
COURIER BACK OFFICE
Good evening, Antonio.
Track every delivery, tip, adjustment, and payout in one place.
Recent earnings
DeliveryDateBase + tipTotal
Bella’s Kitchen → WindsongRouteMatch · VC-482Today, 5:42 PM$8.80 + $4.00$12.80
Market Street batch3 households · VC-471Today, 3:18 PM$24.50 + $11.25$35.75
School item rushFamily Mode · VC-455Yesterday$16.00 + $5.00$21.00
DISCOVER VIACALLEStories, help, and
Stories, help, and
what’s happening nearby.
▶
VIACALLE ORIGINAL
Already Going That Way
See how one ordinary trip can help an entire neighborhood.
ViaCalle Stories
Short videos from shoppers, couriers, restaurants, farms, and neighborhoods.
Share the delivery
Post a favorite local find, rescue deal, recipe basket, or courier milestone.
How community delivery can save time, money, and unnecessary miles
Inside the RouteMatch model—and why delivery works better when it begins with trips people are already making.
7 ways to build a better multi-store basket
Group stops, protect your replacement price, and keep hot and cold items timed correctly.
Why small stores need a community storefront
Give independent shops the same ordering and delivery reach as national chains.
VIACALLE CUSTOMER SUPPORT
How can we help?
Get help with an order, payment, refund, account, delivery, or safety concern.
support@viacalle.comYour safety controls
Block a customer, courier, business, circle, or post. Blocked accounts cannot contact or match with you again.
Why we built ViaCalle
One connected marketplace for local shopping, flexible earning, trusted help, and stronger communities.
CONTACT VIACALLE
The right team, directly.
VIACALLE OPERATIONSRun every side
Run every side
of the network.
Customer, courier, merchant, support, safety, and growth tools in one operating system.
Network healthy42 active deliveries · 96 couriers online
ACTIVE ORDERS426 multi-stop runs
GROSS SALES TODAY$8,426Platform revenue $1,264
COURIERS ONLINE9688 verified & ready
OPEN SUPPORT CASES7Average reply 1m 42s
Order tracking
Pickup, route, arrival, delivery photo, handoff PIN, and temperature status.
42 orders movingDispatch center
Match route, distance, vehicle, ratings, order type, and equipment.
8 offers pendingPricing engine
Base fee, miles, stops, heavy items, waiting time, priority, tip, and tax.
No hidden chargesCompany control center
Manage users, deliveries, money, disputes, applications, support, and city performance.
12 tools readyCourier verification
ID, selfie, background, driving record, insurance, training, equipment, and tax forms.
8 renewals dueMerchant operations
Catalogs, inventory, prep time, pickup confirmation, promotions, rescue offers, and payouts.
54 stores activePickup authorization
Authorized person, barcode, store notes, delays, missing items, and release status.
12 retailers supportedFraud & safety
Identity checks, codes, location proof, receipt review, cash-out holds, and incident response.
Risk monitoring activeRefunds & disputes
Missing, wrong, damaged, warm, late, undelivered, substituted, or overcharged orders.
3 need reviewNotification center
Push, text, email, and in-app preferences for every important order event.
All channels connectedPremium memberships
Included delivery benefits, reduced extra stops, concierge support, and family controls.
Plans from $29.99Family & business accounts
Shared carts, permissions, spending limits, recurring orders, invoices, and departments.
One account, many usersCredits & rewards
Earn credits for deliveries, referrals, neighborhood batches, and food rescue.
$18.40 availablePreferred couriers
Favorite reliable couriers and give them priority when they are nearby.
4 favoritesRound-Trip Errands
Deliver, return, exchange, or bring something back in one coordinated route.
Save up to 35%Bulk Buying Clubs
Split wholesale groceries, produce, household goods, or halal meat with trusted groups.
6 clubs formingMerchant advertising
Promote offers only to customers inside the business delivery radius.
Build a campaignViaCalle Events
Coordinate team meals, church gatherings, offices, festivals, and neighborhood events.
Plan an eventWeather Mode
Schedule essentials before severe weather and adjust safe operating zones.
Forecast monitoring onCourier levels
Unlock priority routes and valuable orders through reliability, safety, and experience.
Current: GoldViaCalle Protect
Add protection for higher-value, fragile, temperature-sensitive, or important orders.
From $1.49VIACALLE ENTERPRISEYour operations.
Your operations.
Handled.
One managed delivery network for employee meals, retail pickups, urgent supplies, recurring routes, events, and multi-location operations.
BUILT FOR OPERATIONS TEAMS
Multi-siteCentral control across every location
Invoice-readyCost codes, budgets, and reporting
Priority SLADedicated support and capacity
CONSTRUCTIONRETAILDATA CENTERSCORPORATE OFFICESPROPERTY MANAGEMENTHOSPITALITY
ONE BUSINESS ACCOUNT
Control every delivery without chasing receipts.
Give each location or department the freedom to order while leadership controls budgets, vendors, approvals, and reporting.
Department controls
Set users, locations, schedules, categories, budgets, and approval limits.
Consolidated billing
Monthly invoices organized by site, project, department, or cost code.
Managed logistics
Recurring routes, reserved courier capacity, urgent requests, and event coordination.
Enterprise reporting
Track spending, service performance, delivery time, usage, and recovered employee hours.
ENTERPRISE PRICING
Scale the program to your operation.
Delivery charges and merchandise are billed separately. Final enterprise pricing depends on locations, service hours, integrations, and guaranteed capacity.
One location · Up to 50 users
- Business ordering dashboard
- Budgets and spending limits
- Monthly reporting
- Card billing
Multiple departments or locations
- Consolidated invoicing
- Cost-code reporting
- Recurring routes
- Dedicated onboarding
Regional and complex operations
- Dedicated account manager
- Priority service commitments
- Reserved courier capacity
- Advanced controls and reporting
Large multi-state programs
- Custom operating model
- Integration support
- Executive reporting
- National implementation
Implementation$2,500–$25,000Usage fee5%–10% of company spendEvent coordination10%–15%Reserved capacityCustom monthly retainer
PROVE IT FIRST
Launch with a 30–60 day paid pilot.
Start with one to three locations, a defined delivery area, clear service hours, and measurable outcomes before expanding.
PILOT PROGRAM$5,000–$15,000plus deliveries and merchandise
- 100–300 planned deliveries
- Named program manager
- Weekly performance reporting
- Conversion plan for a 12-month agreement
PREMIUM MEMBERSHIPS
Premium help for every household.
$0 eligible base delivery, member deals, lower stop fees, and priority support.
Six profiles, shared carts, spending controls, Family Handoff, and weekly scheduling.
RECOMMENDEDConcierge support, premium courier matching, included pickup deliveries, and higher protection.
OWNER LAUNCH CENTERFrom prototype
From prototype
to paid pilot.
Complete the critical gates in order. ViaCalle should not accept live payments until every required launch item is verified.
0%Launch readiness0 of 20 gates complete
Current stage: FoundationThe website demonstrates the product. Live payments, courier payouts, identity verification, and production order records still require secure systems and testing.
FOUNDATION
RequiredForm ViaCalle Technologies LLC
Use a separate Texas company, operating agreement, and company-owned intellectual property.
FOUNDATION
RequiredObtain EIN and banking
Open operating, courier-payout, tax-reserve, and refund-reserve accounts.
FOUNDATION
RequiredComplete trademark clearance
Attorney search for similar marks, then file in the company name.
FOUNDATION
RequiredGet written marketplace tax guidance
Confirm sales tax, merchant reporting, courier 1099s, and Texas franchise obligations.
FOUNDATION
DecisionLock the first service zone
Map a dense 5–7 mile Prosper-centered territory with exact operating hours.
PROTECTION
RequiredBind delivery-platform insurance
General liability, hired/non-owned auto, goods in transit, cyber, E&O, and umbrella.
PROTECTION
RequiredFinalize all agreements
Customer terms, privacy, merchant, courier, enterprise, refund, and prohibited-items policies.
PROTECTION
RequiredReview courier classification
Texas employment counsel confirms the operating model matches the written agreement.
PROTECTION
RequiredApprove safety and incident playbooks
Accident, missing order, food safety, harassment, severe weather, and emergency escalation.
PLATFORM
BuildDeploy secure production accounts
Real customer, courier, merchant, and administrator roles with auditable permissions.
PLATFORM
BuildConnect marketplace payments
Test payment, authorization, refund, chargeback, merchant split, and courier payout flows.
PLATFORM
BuildMake orders persistent and auditable
Store every cart, approval, receipt, route event, message, handoff, and financial entry.
PLATFORM
BuildComplete dispatch and verification
Courier screening, insurance expiry, GPS events, delivery PIN/photo, support, and notifications.
PILOT
DecisionFinalize pilot pricing
Base delivery $7.99–$11.99, added stops $3–$5, service fee 6%–10%, commission 10%–15%.
PILOT
RecruitSign the first five merchants
Prioritize restaurants, specialty grocery, butcher or halal market, bakery, and convenience.
PILOT
RecruitApprove 10–15 couriers
Interview, screen, verify coverage, train, inspect equipment, and complete practice routes.
PILOT
RecruitRecruit the Founding 100
Paid early-access households from Prosper, West McKinney, North Frisco, and Celina.
VALIDATION
TestComplete 20 internal deliveries
Test normal, multi-stop, substitution, refund, delay, cancellation, and incident scenarios.
VALIDATION
TestPass financial reconciliation
Every customer charge, merchant amount, fee, tip, refund, and courier payout balances.
VALIDATION
Final gateAuthorize the paid pilot
Named owners sign off only after the incident drill, support schedule, and launch review pass.